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privacy policy

Handling of personal information

When we provide products, services, etc. to our customers, we may ask you to provide personal information.
We are deeply aware of the importance of protecting your personal information and believe that it is impossible to have a sound relationship with you without protecting your personal information.
In order to build a relationship of trust with our customers, we will publish our privacy policy here.

About the purpose of use of personal information

We will not use your personal information for any purpose other than the following.
Information on products, services, events, campaigns, special offers, etc. handled by our company, such as mail, telephone, e-mail, etc.

Guidance by method Conduct questionnaire surveys by mail, telephone, e-mail, etc. for product development, product improvement, and customer satisfaction. Items to be provided: address, name, date of birth, telephone number, Email address and survey information

About management of personal information

We will not provide your personal information to other companies or third parties unless you have a valid reason.

About inquiries

Contact point for inquiries regarding the handling of personal information Arai & Associates Co., Ltd. Tokyo Headquarters 03-5210-3000

About protection of personal information

We will comply with Japanese laws and regulations related to the handling of your personal information and other norms.
We will endeavor to prevent risks such as leakage, falsification, and loss by taking appropriate safety measures for your personal information.
We regularly audit the handling of personal information and strive for continuous improvement.




Established on April 1, 2010 Arai and Associates Co., Ltd. President and CEO Susumu Arai

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